9winz online
9winz online
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This app is available for your device
9winz online
This app is available for your device
Contact
+91 1480586570
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 9winz online?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely log you in. No password or email is required, making the login process quick and easy.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, click 'send OTP' and wait for the time limit to pass. If you don't receive the OTP, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number associated with your account. If your phone number has changed, send your complete KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and access the updated features.
Q1: What is the minimum withdrawal amount in the 9winz online?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can claim the rewards you've earned by playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored in this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within a timeframe of 30 minutes to 3 hours. However, occasional delays in payment processing may result in a wait of up to 24 hours. This can vary depending on the specific circumstances of the transaction.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn. The bonus itself is not withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is not showing, the funds should be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.
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